Collection

If delivery is not needed, customers can opt to collect their orders from one of our locations below. Please allow five (5) to seven (7) business days for NSW collections and seven (7) to ten (10) business days for VIC collections. 

Warehouse Collection

Customers can opt to collect orders of furniture items only from our warehouses in NSW or VIC. Once your order has arrived to our warehouse, one of our friendly staff will let you know your items are ready for collection. You will need to provide your order number and name, so ensure you have these on hand. See address and contact details below.  

NSW Warehouse

Warehouse 2, 96-112 Gow St 
Padstow NSW 2211
02 8062 6090

VIC Warehouse

5B Janine St
Scoresby VIC 3179
1300 204 237

Warehouse collections are available from 8.30am - 3.30 pm Monday to Friday. 

Click & Collect

Customers can opt to collect orders of accessories only from our showrooms in NSW and VIC. Once your order has arrived to our showroom, one of our friendly staff will let you know your items are ready for collection. You will need to provide your order number and name, so ensure you have these on hand. See address and contact details below.  

HAY Shop Sydney 

255 Crown Street
Darlinghurst, NSW 2010
T. (02) 9538 0855
E. info@hayshop.com.au

Open 10am - 6pm Monday to Friday, 10am - 5pm Saturday & Sunday. 

Hay Shop Melbourne 

176 Johnston St
Fitzroy, VIC 3065
T. (03) 9654 5722

Open 10am - 6pm Monday to Friday, 10am - 5pm Saturday & Sunday.